Refund

When you want a refund please first submit  refund email through our 'Contact Us' with your reason


 Returned items must meet these requirements:

  • Returned within 14 business days of receipt of receiving your order.
  • In original packaging, unworn condition, free of make-up stains and free of odor.
  • Accompanied by this return form.
  • Shoes must be repacked in their shoe box(es) and placed in a protective box.

Non-returnable items include (refunds/exchanges/store credit not accepted): Formal gowns, sale items, accessories, and undergarments including lingerie, swimwear and bodysuits.

Shipping: Customer is responsible for shipping fees to send the return back to the Address given by us.

Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.

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